Class Summary
This class will help rental property owners and managers understand the essential responsibilities of professional property management. Attendees will learn practical procedures for managing daily operations, communicating with residents, coordinating maintenance, maintaining organized records, and protecting the property while providing quality service.
Key Topics - Understanding the property manager’s role and responsibilities - Establishing effective procedures and daily routines - Maintaining professional communication and resident relationships - Managing move-ins, move-outs, inspections, and documentation - Handling rent collection, notices, maintenance, and repair requests - Working effectively with vendors and contractors - Organizing property records and important documents - Using preventive maintenance to protect the property - Handling difficult resident situations professionally - Avoiding common property-management mistakes - Improving efficiency while providing quality resident service